Shipping policy
TOY FLARE – Shipping Policy
Thank you for shopping at TOY FLARE! We want to ensure your orders reach you quickly and safely. Below are the terms and conditions that constitute our Shipping Policy.
1. Domestic Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
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Standard Shipping: Delivers in [e.g., 3–7 business days]. Cost: [e.g., Free for orders over $50, or $4.99 flat rate].
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Expedited Shipping: Delivers in [e.g., 1–3 business days]. Cost: [e.g., $12.99].
2. Shipment Processing Time
All orders are processed within [e.g., 1–2 business days] (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Note: High-volume periods or carrier delays may occasionally extend processing times. If there is a significant delay in the shipment of your order, we will contact you via email.
3. International Shipping
We offer international shipping to the following countries: [e.g., Canada, United Kingdom, Australia, Europe, etc.].
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[Optional] We do not ship to [list any countries you cannot ship to].
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Shipping rates and delivery estimates for international orders will be calculated at checkout.
Duties, Customs, and Taxes:
TOY FLARE is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
4. How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification from us that includes a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within [e.g., 10 days] of receiving your shipping confirmation email, please contact us at [your support email address] with your name and order number, and we will look into it for you.
5. Shipping to P.O. Boxes or APO/FPO Addresses
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[Include if applicable] TOY FLARE ships to addresses within the US, US Territories, and APO/FPO/DPO addresses.
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[Alternative] Please note that our carriers cannot deliver to P.O. Boxes or military bases at this time.
6. Damages & Lost Packages
TOY FLARE is liable for any products damaged or lost during shipping. If you received your order damaged, or if it has been marked as delivered but you haven't received it, please save all packaging material and damaged goods, and contact our customer support team immediately at [your support email address].
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